1. Data Controller
The controller of your personal data is:
Zakład Elementów Sprężystych i Lotniczych Sp. z o.o. (ZESiL)
ul. Matuszewska 14C, 03-876 Warsaw, Poland
VAT ID: PL1132819453 | REGON: 142672896 | KRS: 0000375126
E-mail contact: info@zesil.pl
Phone contact: +48 22 810 56 49
2. Scope of Collected Data
Depending on how you contact us, we may process the following personal data:
- First name and last name,
- E-mail address,
- Phone number,
- Company name and VAT ID (for B2B inquiries),
- IP address and technical network logs (server logs, browser type),
- History of commercial and price inquiries.
3. Purposes of Data Processing
Your personal data is processed strictly for the following purposes:
- Responding to submitted quote requests or contact forms,
- Preparing customized commercial offers for expansion joints,
- Executing orders, processing transactions, and issuing invoices,
- Handling complaints, warranties, and return processes,
- Direct marketing activities (only subject to your prior explicit consent),
- Ensuring the technical security and performance of the website.
4. Legal Basis for Processing
We process personal data in full compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR):
- Art. 6(1)(b) GDPR – processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract,
- Art. 6(1)(c) GDPR – processing is necessary for compliance with a legal obligation to which the controller is subject (e.g., financial and tax regulations),
- Art. 6(1)(f) GDPR – processing is necessary for the purposes of the legitimate interests pursued by the controller (answering inquiries and correspondence),
- Art. 6(1)(a) GDPR – your voluntary consent to data processing (e.g., for direct marketing).
5. Cookie Policy
Our website utilizes cookies to ensure core website functionality and to perform anonymous analysis of web traffic.
- Essential Cookies – strictly necessary to allow you to navigate the website and use its core features (e.g., contact forms).
- Analytical Cookies – help us understand how visitors interact with the website by collecting information anonymously.
You can manage or disable cookie storage via your internet browser settings. Please note that disabling cookies may affect the functionality of certain elements of this website.
6. Data Retention Period
We store your data only for the period necessary to fulfill the specific purposes for which it was originally collected:
- Data from commercial inquiries – up to 24 months from the date of the last communication,
- Data from contracts and accounting invoices – for the statutory period required by tax laws (5 years),
- Marketing data – until you withdraw your consent or object to the processing.
7. Data Sharing and Disclosures
Your personal data is never sold. It is only shared with trusted third-party service providers under strict data processing agreements, including:
- Courier and postal service providers (for order deliveries),
- Hosting companies and IT technical infrastructure providers,
- Authorized legal authorities and law enforcement agencies – strictly when required under applicable statutory laws.
8. Your Rights
Under GDPR regulations, you hold the following rights regarding your personal data:
- Right of access to your personal data,
- Right to rectification (correction) of inaccurate data,
- Right to erasure ("right to be forgotten"),
- Right to restriction of data processing,
- Right to data portability,
- Right to object to data processing,
- Right to withdraw consent at any time.
To exercise any of your rights, please contact us directly via email at: info@zesil.pl.
9. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe the processing of your data violates GDPR rules. In Poland, the competent authority is the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warsaw.
10. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of data loss, destruction, alteration, or unauthorized access. All connections to the website are secured and encrypted using SSL/TLS protocols.
11. Amendments to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published directly on this subpage with an updated revision date.
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